Events
Update
Wialon Hosting planned update with databases update [Closed]
February 23, 2021, 07:00 - February 23, 2021, 17:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, February 23, from 10 a.m. till 3 p.m. (UTC+3).
This time we will additionally perform an update of the databases from 10 a.m. till 8 p.m., the expected downtime for Wialon users will be up to 3-5 minutes.
We will additionally inform you about the completion of the database update process.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

February 23, 2021, 11:05

Database update was performed successfully.

Update
Wialon Hosting planned update [Closed]
February 16, 2021, 07:00 - February 16, 2021, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, February 16, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Announcement
Wialon License server: scheduled maintenance works on February 16 [Closed]
February 16, 2021, 05:00 - February 16, 2021, 06:00

On February 16, 8 a.m. - 9 a.m. a short-term unavailability of the Wialon License server is possible due to scheduled maintenance works.
Wialon Local users may experience unavailability of some services during this period.
We apologize for the inconvenience. Thank you for understanding.

Issue
DataCenter problem [Closed]
February 16, 2021, 00:02 - February 16, 2021, 00:02

Some of the servers are currently unavailable. The problem will be resolved as soon as possible. We apologize for any inconvenience and appreciate your understanding.

Update
Database update [Closed]
February 10, 2021, 07:00 - February 11, 2021, 15:00

Dear Wialon users,

We'd like to inform you that we will update the databases due to bug fix from Wednesday, February 10, 10 a.m. till Thursday, February 11, 6 p.m. (UTC+3). Users may experience occasional issues with access to the system for no more than 3-5 minutes during those 2 days.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Update
Wialon Hosting planned update [Closed]
February 09, 2021, 07:00 - February 09, 2021, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, February 9, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Issue
Data processing issue in NimBus [Closed]
February 04, 2021, 10:00 - February 08, 2021, 07:00

Currently, some NimBus users may experience problems with part of the system’s functionality. The issue is detected, and we have already applied some fixes. We aren’t recording any more users with functionality issues. Our team, however, is still monitoring the situation. If you are experiencing any issues, please, contact our support staff via support@gurtam.com.

Apologies for any inconvenience!

Update
Wialon Hosting planned update [Closed]
February 02, 2021, 07:00 - February 02, 2021, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, February 2, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Issue
Wialon Hosting availability issue [Closed]
February 01, 2021, 11:50 - February 01, 2021, 12:10

Dear Wialon users!

Currently, some Wialon users may experience problems with access to the system. The Gurtam team is aware of the issue and is already working on the solution that will restore access to the product as soon as possible. We confirm that the platform is receiving the data from the messages as expected.

We will let you know when we fix the problem.

Apologies for any inconvenience!

February 01, 2021, 12:05

Currently, some users still experience difficulties with access to the system. We are making every effort to solve the problem as soon as possible!

February 01, 2021, 12:10

We have completely fixed the problem with access to the system, and we aren’t recording any more users with this issue. Sincere apologies for the inconvenience!

Announcement
[Wialon Local] Wialon License server: scheduled maintenance works on January 28 [Closed]
January 28, 2021, 07:00 - January 28, 2021, 08:00

On January 28, 10 a.m. - 11 a.m. a short-term unavailability of the Wialon License server is possible due to scheduled maintenance works.
Wialon Local users may experience unavailability of some services during this period.
We apologize for the inconvenience. Thank you for understanding.

Statistic
Group name Group status
lbs2
nimbus
wialon backup
wialon cms
wialon db
wialon gis
wialon hw
wialon other
wialon tasks
wialon web(api)
2 277 457
Messages per minute
2 365
Hardware types
Uptime
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