Events
Update
Wialon Hosting planned update [Closed]
October 27, 2020, 07:00 - October 27, 2020, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, October 27, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Issue
DataCenter problem [Closed]
October 21, 2020, 06:34

Some of the servers are currently unavailable. The problem will be resolved as soon as possible. We apologize for any inconvenience and appreciate your understanding.

Issue
Wialon Hosting availability issue [Closed]
October 20, 2020, 13:10 - October 20, 2020, 14:42

Dear Wialon users!

Some Wialon Hosting users may have noticed problems with the display of data collected from devices. The Gurtam team is aware of the issue and is already working on the solution that will restore a full-fledged data display as soon as possible.

We will let you know when we fix the problem.

Apologies for any inconvenience!

October 20, 2020, 13:50 Some users still face problems with the access and display of data collected from devices. We are making every effort to fix the issue as soon as possible!
October 20, 2020, 14:10

We have fixed the problem with the access and display of data collected from devices. We also aren’t recording any more users who have this issue. Our team, however, is still monitoring the situation. If you are experiencing difficulties with data display, please, contact our support service specialists via support@gurtam.com.

October 20, 2020, 14:42

Our team has fixed the problem with the access and display of data collected by devices. We aren’t recording any more users with issues. Sincere apologies for the inconvenience!

Update
Wialon Hosting planned update [Closed]
October 20, 2020, 07:00 - October 20, 2020, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, October 20, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Issue
Wialon Hosting availability issue [Closed]
October 17, 2020, 06:49 - October 17, 2020, 07:05

We have completely fixed the problem with logging in, and we aren’t recording any more users with this issue. Sincere apologies for the inconvenience!

Update
Wialon Hosting planned update [Closed]
October 13, 2020, 07:00 - October 13, 2020, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, October 13, from 10 a.m. till 3 p.m. (UTC+3). This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Update
Wialon Hosting planned update [Closed]
October 06, 2020, 07:00 - October 06, 2020, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, October 6, from 10 a.m. till 3 p.m. (UTC+3).
This time we will additionally perform update of the databases from 10 a.m. till 11 a.m., the expected downtime for all Wialon users will be up to 10 minutes.
We will additionally inform you about the completion of the database update process.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

October 06, 2020, 05:30

Database update was performed successfully.
We are sorry for performing the update outside of the scheduled time frame.

Issue
DataCenter problem [Closed]
October 02, 2020, 04:12

Some of the servers are currently unavailable. The problem will be resolved as soon as possible. We apologize for any inconvenience and appreciate your understanding.

Announcement
Wialon US data center: scheduled maintenance on September 30 [Closed]
September 30, 2020, 21:00 - September 30, 2020, 22:00

Dear Wialon users,

On September 30, 11 a.m. - 12 p.m. EST (September 30, 6 - 7 p.m UTC+3), we plan to carry out security-related maintenance in the US data center.
During this hour, the expected downtime for all users on the US data center will be up to 15 minutes.

If you have any questions regarding the planned maintenance, please contact us at support@gurtam.com.

We apologize for the inconvenience. Thanks for your understanding!

Best regards,
Gurtam team

September 30, 2020, 11:00

We were forced to postpone the maintenance to 5 p.m. - 6 p.m. EST (October 1, 00 a.m. - 1 a.m UTC+3).

We apologize for inconvenience.

Update
Wialon Hosting planned update [Closed]
September 29, 2020, 07:00 - September 29, 2020, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on Tuesday, September 29, from 10 a.m. till 3 p.m. (UTC+3).
This is a regular weekly update, and we expect that users won't notice it as usual.

In case of any platform issues, please contact our support team at support@gurtam.com.

We apologize for any inconvenience. Thanks for your understanding!

Issue
Login issue [Closed]
September 28, 2020, 08:05 - September 28, 2020, 08:15

Dear Wialon users!

Some Wialon Hosting users might have experienced difficulties with logging into the system. The issue has been resolved.

Apologies for any inconvenience!

Statistic
Group name Group status
lbs2
nimbus
wialon backup
wialon cms
wialon db
wialon gis
wialon hw
wialon other
wialon tasks
wialon web(api)
1 298 643
Messages per minute
2 299
Hardware types
Uptime
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