Events
Issue
Problem with connectivity between datacenters [Closed]
June 15, 2024, 21:00 - June 15, 2024, 21:35

Dear Wialon users!

Currently, some Wialon users may experience problems with access to the system. The Wialon team is aware of the issue and is already working on the solution that will restore access to the product as soon as possible. We confirm that the platform is receiving the data from the messages as expected.

We will let you know when we fix the problem.

Apologies for any inconvenience!

June 15, 2024, 21:40

The problem with access to Wialon is no longer observed. We aren’t recording any more users with accessibility issues. Our team, however, is still monitoring the situation. If the product is unavailable for you, please, contact our support staff via support@wialon.com.

June 15, 2024, 22:15

We have completely fixed the problem with access to the system, and we aren’t recording any more users with this issue. Sincere apologies for the inconvenience!

Update
Wialon Hosting: scheduled maintenance work on June 11 and 13 [Closed]
June 11, 2024, 07:00 - June 13, 2024, 15:00

On June 11 and 13, from 10 a.m. to 6 p.m. (UTC+3), we are going to perform scheduled maintenance work on Wialon Hosting, including the database update. It’ll result in the temporary unavailability of Wialon Hosting for up to 10 minutes:

  • On Tuesday, June 11, users will not be able to work with hosting.wialon.org, hosting.wialon.us, and hosting.wialon.eu for several minutes during the update process.
  • On Thursday, June 13, hosting.wialon.com will be unavailable for up to 10 minutes.

These actions are intended to minimize any risks of further system access issues. Data loss from the devices is not expected. Upon the work completion, we will issue an additional notification on Wialon NOC.

Please notify your clients about the scheduled maintenance work on Wialon Hosting. If you or your clients have any additional questions, please contact support@wialon.com.

We apologize for any possible inconvenience. Thank you!

Best regards,
Wialon team

Issue
Wialon Hosting availability issues [Closed]
June 05, 2024, 17:20 - June 05, 2024, 17:55

Dear Wialon users,

Currently, some Wialon users may experience problems with access to the system. The Wialon team is aware of the issue and is already working on a solution to restore system operation as soon as possible. We confirm that the platform is receiving the data from unit messages as expected.
We will let you know when we fix the problem.

Apologies for any inconvenience!

June 05, 2024, 17:55

We have completely fixed the problem with access to the system, and we aren’t recording any more users with this issue. Sincere apologies for the inconvenience!

Update
Wialon Hosting planned update, June 4, Tuesday [Closed]
June 04, 2024, 07:00 - June 04, 2024, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on June 4, Tuesday, from 8 a.m. till 13 p.m. (UTC-0). This is a regular weekly update, and we expect that users won't notice it as usual.
In case of any other platform issues, please contact our support team at .

Thanks for your understanding.

Issue
Wialon Hosting availability issues [Closed]
May 30, 2024, 19:10 - May 30, 2024, 20:10

Dear Wialon users,

Currently, some Wialon users may experience problems with access to the system. The Wialon team is aware of the issue and is already working on a solution to restore system operation as soon as possible. We confirm that the platform is receiving the data from unit messages as expected.
We will let you know when we fix the problem.

Apologies for any inconvenience!

May 30, 2024, 20:10

We have completely fixed the problem with access to the system, and we aren’t recording any more users with this issue. Sincere apologies for the inconvenience!

Update
Wialon Hosting planned update, May 28, Tuesday [Closed]
May 28, 2024, 07:00 - May 28, 2024, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on May 28, Tuesday, from 8 a.m. till 13 p.m. (UTC-0). This is a regular weekly update, and we expect that users won't notice it as usual.
In case of any other platform issues, please contact our support team at .

Thanks for your understanding.

Update
Wialon Hosting planned update, May 21, Tuesday [Closed]
May 21, 2024, 07:00 - May 21, 2024, 12:00

Dear Wialon users,

We'd like to inform you that the planned update of Wialon Hosting will be carried out on May 21, Tuesday, from 8 a.m. till 13 p.m. (UTC-0). This is a regular weekly update, and we expect that users won't notice it as usual.
In case of any other platform issues, please contact our support team at .

Thanks for your understanding.

Statistic
Group name Group status
lbs2
nimbus
wialon backup
wialon cms
wialon db
wialon gis
wialon hw
wialon other
wialon tasks
wialon web(api)
2 746 367
Messages per minute
3 541
Hardware types
Uptime
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